www.mibattri.com (Mibattri) and its affiliates respect your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Mibattri. You are advised to please read the Privacy Policy carefully. By providing us Your personal information (defined herein below) or by making use of the facilities provided by the website and/or by accessing the services provided byMibattri you hereby agree and consent to the collection, use, storage, processing, and transfer of any or all of Your personal information and non-personal information by Mibattri in the manner provided in this Privacy Policy. You further agree that such collection, use, storage and transfer of your personal information and non-personal information shall not cause any loss or wrongful gain to you or any other person.

 

1. WE WANT YOU TO

• Feel comfortable using our desktop websites and mobile apps.
• Feel secure submitting information to us.
• Contact us with your questions or concerns about privacy on this site.
• Know that by using our sites/interface you are consenting to the collection, processing and use of certain data.

 

2. INFORMATION WE COLLECT

a. Personal Information:

Mibattri may collect personal information from you including your first and last name, address, telephone and mobile number(s), age, email address, location, identity proofs, and/or any other information, when you knowingly provide us with this information (Personal information).

This will generally occur when you either:

• Perform Online Sales Registration for Paperless Warranty o Enter into a competition or promotion.
• Participate in a survey.
• Subscribe to our mailing list.
• Apply for a job.
• Request information regarding our Dealership.
• Submit feedback about our products and services.
• Contact helpdesk for any support or queries
• Use the Mobile Applications (App) connected with our products.

In general, you can visit this Website without telling us who you are or revealing any information about yourself.

b. Non Personal Information:

When You visit the Website/App, we automatically receive certain information of anonymous nature, such as Your internet protocol (IP) address, the domain You may have used to access Our Website/App, the type and version of browser or operating system You may be using, the content of any undeleted Cookies that Your browser previously accepted from Us and the Website You may have come from and visit next ("Non-Personal Information"). Such Non-Personal Information may be stored in server logs. Non-Personal Information may include:

• Your geographic location;
• details of Your telecom service provider or internet service provider;
• Type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.);
• operating system of Your system, device and the Website You last visited before visiting the Website; and/or
• Duration of Your stay on the Website in each session along with the date and time of your access.

We may also aggregate Your Non-Personal Information from the Website/App, such as demographic statistics, number of visitors and average time spent on the Website for our internal purposes.

Mibattri may use third-party service providers to serve advertisements on Mibattri’s behalf across the internet and sometimes on the Website. They may collect Non-Personal Information about Your visits to the Website/App and Your interaction with our dealers in relation to our products and Services on the Website/App.

Your Information will primarily be stored in electronic form. However certain data can also be stored in physical form. We shall store, collect, process and use your data in compliance with applicable laws.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

You can always choose not to provide information and in such cases, if the information required is classified as mandatory, you will not be able to avail of that part of the Services, features or content.

You can add or update Your Personal Information on a regular basis. Mibattri may keep a copy of the prior version of your Personal Information for its records.

When using the Mibattri Batmobile service, additional information is collected. This information assists in the doorstep service and online payment, without which the service cannot be rendered. The system also helps store information about your order as a historical data and to help you remember and provide service in future. Mibattri does not store any of your credit card/debit card/UPI Payment/other electronic payment mode details. INTERNALLY Mibattri may share statistics and personal information within its group of Companies including its subsidiaries, affiliates, joint venture partners

Personal information that you submit to Mibattri may be disclosed to a third party: Such as our suppliers, who are employed to provide some of our services such; to meet the purpose for which it was submitted

• If you have provided your express consent to share the information.
• If Mibattri is required or authorized by law to disclose the information.

We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including device-identification information obtained from 'cookies,' sent to your browser from a web server cookie stored on your hard drive, an IP address assigned to the device which you use, the domain server through which you access our service, the type of device you're using, the type of web browser you're using.

 

3. WI-FI NETWORK INFORMATION:

To connect to our Services, or to access your Battery details over the Internet from a smartphone or a tablet, you will need to connect it to your Wi-Fi network. During setup, the Battery Management Unit (BMU) will ask for your Wi-Fi network name (SSID) and password to connect to the Internet. It will save this information on the device, along with your IP address, so that you can access it and control it from your smartphone or tablet, and so that it can communicate with Mibattri, its servers and download software updates.

Once connected to your Wi-Fi network, your Mibattri battery regularly sends the data described in this Privacy Statement (excluding your Wi-Fi password) to:

• Bluetooth data: Bluetooth-enabled Mibattri Product and may broadcast an identifying signal wirelessly. This is used to connect with your Bluetooth-enabled devices (such as a smartphone or tablet) in order to deliver features like setup or App-based battery monitoring.
• Mobile location data: You may connect Mibattri Products over Bluetooth through device pairing. If you do this, you'll be asked for permission to share location data from your mobile device. If you grant this permission, the Mibattri app uses standard location services built into iOS and Android.

Wherever Mibattri collects personal information about you from someone else, Mibattri will take reasonable steps to advise you.

 

4. HOW IS THE INFORMATION USED?

WE USE YOUR PERSONAL INFORMATION TO:

1. Help us provide you the personalized features.
2. Tailor our site to your interest.
3. To get in touch with you when necessary.
4. To provide the services requested by you.
5. To preserve social history as governed by existing law or policy.
6. Facilitate Your use of the Website.
7. ensure proper administration of the Website;
8. conduct internal reviews and data analysis for the Website;
9. protect the integrity of the Website; and
10. respond to judicial process and provide information to law enforcement agencies.
11. Ensure surveillance of premises.

 

5. WE USE CONTACT INFORMATION INTERNALLY TO:

1. Direct our efforts for product and services improvement. b. Contact you as a survey respondent.
2. Notify you about new products, offers, etc.
3. Send you promotional material by way of SMSs, emails etc.

 

6. GENERALLY, WE USE ANONYMOUS TRAFFIC INFORMATION TO:

1. Remind us of who you are in order to deliver to you a better and more personalized service from product offering, advertising and editorial perspectives.
2. Recognize your access privileges to our Websites.
3. Help diagnose problems with our server.
4. Administer our websites, track your session so that we can understand better how people use our sites/interfaces.

 

7. WITH WHOM WILL YOUR INFORMATION BE SHARED?

1. In case any financial information is required from you, Mibattri will inform you about the same. In the event you choose to share your financial information same will be not be used for any purpose other than to complete a transaction with you.
2. We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless we have your permission.
3. Non-Personal Information is used by Mibattri to understand the use and number of users visiting the Website. Non-Personal Information may be shared with the sponsors, investors, advertisers, developers, associates, third-party service providers and strategic business partners of Mibattri in order to enhance and grow its business.
4. Mibattri may also use the log file, which is a standard measure. They include internet protocol (IP) addresses, browser type, internet service provider, referring/exit pages, platform type, date/time stamp, and number of clicks. Mibattri may use them to analyse trends, administer the Website, track users' movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to Personal Information.
5. In our efforts to continually improve Our product and Services, we collect and analyse demographic and profile data about Our users' activity on Our Website. We identify and use Your IP address to help diagnose problems with Our server, and to administer Our Website. Your IP address is also used to help identify You and to gather broad demographic information.
6. We do not sell, rent, trade or exchange any of Your Personal Information. We may provide Your information to our affiliates and service providers under confidentiality agreement (such as customer care, data analytics) to support the operation of the Website and our Services.
7. We may share Information with Our other corporate entities and affiliates. These entities and affiliates may market to You as a result of such sharing unless You explicitly opt-out.
8. We may enter into agreements with third parties to store or process Your information or data. These third parties may have their own security standards to safeguard Your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard Your information / data.
9. We may disclose Personal Information about You to third parties or government authorities if we are legally obligated to or we believe that such a disclosure is reasonably necessary to (i) take action regarding suspected illegal activities; (ii) enforce the User Agreement; (iii) comply with legal process or other government inquiry, such as a search warrant, subpoena, summon, statute, judicial proceeding, or other legal process/ notice served on us; (iv) protect Our rights, reputation, and property, or that of Our users, affiliates, or the general public; (v) respond to claims that any such data violates the rights of others; or (vi) protect the rights, property or personal safety of Mibattri , its employees, users of, or visitors to, the Website, and the public.
10. Mibattri may disclose any information Mibattri may have about You if Mibattri determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Mibattri 's rights or property, or the rights or property of users of the Website, including Mibattri 's customers.
11. You acknowledge that apart from Your Personal Information, if You upload any content on the Website, such content may contain Personal Information and the same may be available to the other users of the Website. Mibattri will not be liable for the disclosure and dissemination of such Personal Information to third parties.

 

8. WE HAVE YOUR PERMISSION TO USE YOUR DATA IN THE FOLLOWING MENTIONED CIRCUMSTANCES

1. To provide products or services you've requested
2. To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of Mibattri terms of use or to defend against legal claims.
3. Special circumstances such as compliance with subpoenas, court orders, requests/order, notices from legal authorities or law enforcement agencies requiring such disclosure.

 

9. ACKNOWLEDGEMENT

AUTHENTICITY OF INFORMATION

The Personal Information provided by You to Mibattri from time to time is and shall be authentic, correct, current and updated and You undertake that You shall have all the rights, permissions and consents as may be required to provide such Personal Information to Mibattri .

Mibattri and each of its entities, officers, directors, contractors or agents shall not be responsible for the authenticity of the Personal Information that You or any other user provide to Mibattri . You shall indemnify and hold harmless Mibattri and each of its entities officers, directors, contracts or agents and any third party relying on the Personal Information provided by You in the event You are in breach of this Privacy Policy including this Clause.

 

10. COOKIES

To facilitate and customize Your experience with the Website, we may store Cookies on Your computer. We may use Cookies to record how often You visit our Website, and what pages You go to on Our Website. The Cookie itself does not have Personal Information in it. We use Cookies to save Your time while using the Website, by reminding Us who You are, and track and target Your interests in order to provide You a customized experience. Use of this information helps us to create a more user-friendly experience for users.

You can choose to accept or decline Cookies. You can also erase or choose to block these Cookies from Your computer. Most web browsers automatically accept Cookies, but You can usually modify Your browser setting to decline Cookies. This may, however, prevent You from taking full advantage of the Website.

Other tracking technologies may record information such as internet domain and host names, internet protocol (IP) addresses, browser software and operating system types, stream patterns, and dates and times that the Website is accessed. Our use of Cookies and other tracking technologies allows Us to improve Our Website and Your experience.

 

11. DATA RETENTION

Mibattri may retain Your Personal and Non Personal Information even after You have closed Your account, if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this Privacy Policy and our Terms of Use.

 

12. REVIEW OF INFORMATION

The Personal Information provided by You, which is found to be inaccurate or deficient, can be corrected or amended by You online or by us upon receipt of a written request from You in this regard. Mibattri shall not be responsible for authenticity of the Personal Information or other information supplied by You.

 

13. LINKS TO OTHER WEBSITES

The Website provides third-party advertisements and links to other websites. Mibattri does not and/or shall not provide any Personal Information of yours to these third-party websites where you will be directed if you opt for availing the services or advertisers and is not responsible for the privacy practices or the content of those linked websites. Accordingly, Mibattri does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites.

The information provided by You to such third party websites shall be governed in accordance with the privacy policies of such Websites and it is recommended that You review the privacy policy on any such Websites prior to using such Websites.

 

14. SECURITY PRECAUTIONS

Mibattri strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Mibattri adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Mibattri stores Your personal data.

Mibattri may share Your Personal Information with third parties under a confidentiality agreement which inter alia provides for such third parties not disclosing the Personal Information further, unless such disclosure is for the purpose of providing Services. However, Mibattri is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. Mibattri is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party (including any third-party Websites, even if links to such third-party Websites are provided on the Website).

 

15. CHOICE/OPT-OUT

We provide all users with the opportunity to opt-out of receiving non-essential (promotional and marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account on the Website.

Mibattri respects your privacy and if you do not want to receive e-mail or other communications from Us, You have the option to opt-out of this direct mailer by reporting to us at [email protected]

 

16. WITHDRAWAL OF CONSENT

By using the Website and/ or by providing Your Personal Information, You consent to the collection and use of such information by Mibattri. At any time while availing our Services or otherwise, you can withdraw your consent in writing for the collection and use of the Personal Information. Such withdrawal of the consent should be sent to us to the mail id - [email protected].

In case you do not provide us with the Personal Information required for availing our Services or later on withdraw Your consent, We have a right not to provide You with Our Services and You shall not be authorized to visit/ use the Website.

 

17. SOCIAL MEDIA

Mibattri operates channels, pages and accounts on some social media sites to inform, assist and engage with employees, vendors and clients/customers. Mibattri monitors and records comments and posts made on these channels about Mibattri in order to improve its products and services.

Please note that you must not communicate to Mibattri through such social media sites the following information:

• Confidential personal data, including any information regarding your financial situation, bank account details, transactions, etc.
• sensitive personal data including (i) special categories of personal data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation and (ii) other sensitive personal data such as criminal convictions and offences and national identification number; and
• Excessive, inappropriate, offensive or insulting information towards individuals. Mibattri is not responsible for any information posted on those sites.

 

18. POLICY UPDATES

We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.